Some Windows users may experience issues with OneDrive enabled. These will not affect all OneDrive users, however if you are experiencing any of the below issues, these can be caused by having OneDrive active on your device:
- Downloaded files are corrupt
- Library downloads are automatically going into your documents or OneDrive folders
- Errors loading sound files when you load a library part or program
If you encounter any of these issues, and OneDrive is enabled on your device, please email support@soundpaint.com.
We also recommend disabling OneDrive temporarily to see if this resolves the issues on your device. Before disabling OneDrive copy the files in those special folders to another folder or external drive. We recommend using a seperate external drive if possible. Disabling OneDrive backup for a folder erases the local copies of the files., so it is important to insure you have backed up those files in another location. Copying them to a different location beforehand will ensure that you don’t need to download them again from the OneDrive cloud.
1. Right-click the OneDrive icon in the Notification area and click Settings.
2. Select the Backup tab, and click Manage Backup
3. In the Manage folder backup dialog, click on the Stop backup link for "Desktop"
4. Click Stop backup in the confirmation dialog that appears.